Find answers to common questions about our service. Can not find what you are looking for? Contact our support team.
Everything you need to know about Essentiel IPTV Pro.
IPTV (Internet Protocol Television) delivers TV content over the internet instead of traditional satellite or cable. You need a stable internet connection and a compatible device. We provide you with a playlist (M3U URL) that you load into an IPTV app to access all channels and VOD content.
We recommend at least 25 Mbps for HD streaming, 50 Mbps for FHD, and 100 Mbps for 4K content. A wired ethernet connection is preferred over WiFi for the best experience. Lower speeds may still work but could result in buffering during high-bitrate channels.
We support Firestick, Android TV (Nvidia Shield, Mi Box), Smart TV (Samsung, LG), MAG Box, iOS (iPhone, iPad), Android phones/tablets, PC (VLC, web player), and macOS. Essentially, any device that can run an IPTV app is compatible.
Yes. The number of simultaneous connections depends on your plan: 1 connection for the 1-month plan, 2 connections for the 3-month plan, and 4 connections for the 12-month plan. You can use different devices as long as you do not exceed your connection limit.
We accept bank transfers, PayPal, and cryptocurrency (Bitcoin, USDT). All transactions are encrypted and secure. After payment confirmation, your account is activated within minutes.
We offer a 7-day money-back guarantee on all plans. If you are not satisfied with our service within the first 7 days, contact us and we will refund your full payment. No questions asked. After 7 days, no refunds are available.
We occasionally offer free trials for new customers. Contact our support team to check current trial availability. Alternatively, our 7-day money-back guarantee gives you peace of mind to try our service risk-free.
After subscribing, you will receive your M3U URL and portal details via email. Simply download a compatible IPTV app on your device, enter the provided URL or portal address, and you are ready to watch. Check our setup guides for detailed instructions for your specific device.
Our support team is ready to help you 24/7. Reach out and we will get back to you within minutes.
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